State Farm® Insurance Agent Susan Schibel
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Peggy Hall
June 20, 2026
"It is my sincere privilege and honor that i share my experience with Susan Schibel, her associates and family in continuing with the same insurance agency I had with her father Mike since the late 70's, (yes, the late 1970's!). Along with my grown children, family and friends, we heve continued with Susan's family agency not only for auto, life and property insurance coverage, it is because of their integrity, trust, honesty and the character of their commitment in providing the best insurance coverage options. Even though we no longer live in Newberg, we have continued with Susan Schibel's agency and never left. It is our GO TO insurance agency. TRUST is vital to ANY relationship. I come from.a family of Marines. Trust IS important, especially for our own safety, as well as for those we hold near and dear. Susan Schibel and her associates are a "family" of individuals with excellent customer service, who possess integrity, who care, and are committed in doing the right thing by guiding and helping others, and in sharing their knowledge of insuramce options available.
Thank you all at Susan Schibel Insurance Agency!!! Bless you all!!!
Peg"
"We are grateful for your 5-star review, Peggy! Thanks for taking a moment to share your positive rating of State Farm Agent Susan Schibel’s Team here in Newberg . "
Janell Walker
June 17, 2026
"Susan Schibel and her team are always very friendly and there to answer questions and take care of you anytime without an appointment. They know the insurance industry to well meet our needs for homeowners and auto insurance. I highly recommend her office for your insurance needs."
"Thank you so much for the 5-stars, Janell! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Tom Lee
June 16, 2026
"I would highly recommend this agent to anyone. Her office is very responsive, professional and knowledgeable. The staff is great and willing to assist. They answer their phones and return calls the same day."
"Thank you Tom!! We appreciate you!"
Sawyer Hinkle
June 16, 2026
"Everyone in the office is extremely nice, helpful, and knowledgeable. Would absolutely recommend this office for any customer."
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Susan Schibel’s Team. "
Ann S
June 16, 2026
"I highly recommend Susan Schibel and her team for your insurance needs. Their customer service is outstanding!
Five “S” words that match their Five “Stars:”
1. Sincere
2. Stellar
3. Stupendous
4. Superb
5. Supportive"
"Thanks so much for the amazing review, Ann! We really appreciate your support here in Newberg . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Tami Dunn
June 15, 2026
"Susan and her staff are always efficient and knowledgeable. They make you feel they are there to help you with your insurance needs."
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Susan Schibel’s Team. "
Blaine Greenway
June 10, 2026
"I cannot recommend Susan Schibel's Statefarm enough! Her team is consistently friendly, responsive, kind, and genuinely personable every time I reach out. They always take the time to answer my questions clearly, help me work through my coverage, and do whatever they can to help me find the best deals, rates and options for my needs. :)
Everyone I’ve interacted with, from the insurance agents to the front desk assistants, has been lovely and easy to talk to. Insurance can often feel like a headache, but this fantastic team makes the whole process feel much easier and manageable, which is all I could hope for from my Agent. They truly go above and beyond, and I’m very grateful for the care and support they provide. They absolutely have my recommendation as a go-to insurance office!!"
"Blaine, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Susan Schibel’s Team here in our Newberg office. "
Gregory Corder
June 10, 2026
"Very friendly and knowledgeable people"
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Newberg to know that you had such a wonderful experience with us here on State Farm Agent Susan Schibel’s Team."
Patrice “P” Killingsworth
March 13, 2025
"I have been with Susan/State Farm for a few years now & they’ve made every change with my policy seamless. They always seem to have great rates & are professional. Thanks for all that you do! 😊"
"Thank you, Patrice! We appreciate you and are so glad you've had a positive experience with our office. Thank you for trusting us with your insurance needs! "
Emily Maggard
January 26, 2024
"The best insurance ever! This office is always so easy to work with, I’ve always gotten great rates! Hundreds of dollars less than I was ever quoted with other insurance companies- and now I also use them for all of our vehicles and home insurance! 100% recommend Susan’s office!"
"Thank you, Emily! We appreciate you too! "
Brian Worley
July 23, 2023
"The best in business...."
"Thank you, Brian! We appreciate you!"
Devin Arnold
July 23, 2022
"Service is above and beyond what I expected. Been with them for 4 years now."
"Thank you for trusting us with your insurance needs. We appreciate you, Devin!"
Robert Burk
July 7, 2022
"I have been with Susan Schibel's state farm office for many years now. Every time I have called. I have received great service. It dose not matter who helps me. It's always a great experience."
"Thank you so much, Robert! We appreciate that you allow us to serve you!"
Susan Tiffany
February 12, 2022
"Susan Schibel of State Farm and her associates in the office make up the most exceptional insurance team of professionals I I have ever met. They are efficient, honest , and have always been accommodating. They
really supported me during the process of a car accident and also most recently with the sale of my home. They define the meaning of outstanding customer service. One can relax knowing they stand
behind them."
"Thank you, Susan! Thank you for being such a great customer! We appreciate you!"
Mackenzie Parkinson
February 26, 2021
"Always helpful and kind! All the employees are eager to help, and if you have an issue, it's not a "sorry that's your issue" response. It's always how can we help make it right. I have been patron for over ten years, two car accident claims, and I have always been completely satisfied."
"Thank you Mackenzie! We appreciate you so much too!"
Gordon Endicott
November 27, 2020
"Best State farm agent!"
Shirley
September 16, 2019
"Always ready to help!"
Brian Abbe
August 30, 2019
"The short answer is that I would recommend this office to anyone. My father-in-law passed away a year ago and had his policy with them. They made our lives incredibly simple. Monica was unbelievably responsive, empathetic and informative as we worked through everything related to that. To say they exceeded our expectations does not begin to describe how helpful they were to us."
Keri A
February 7, 2019
"Very poor experience. Wrong information and if you have two not at fault accidents too close even if it's not your fault you find yourself fired as a customer so nice to feel so not taken care of."
Scott Peavy
January 15, 2019
"Very knowledgable, friendly and helpful. Good, local people to do business with."
Demaris Aikens
December 15, 2018
"Really like them. New to the area and found them, very happy"
Justin Kruggel
February 20, 2017
"This is the best StateFarm representatives I have ever found! At least in Oregon, Texas, Florida, & Alaska! :) these lady's know what they are doing! Always friendly and work with me and know how to help my situation! Thank you again for all that you do!"